Mystery Shop Analysis
In partnership with Douglas Stafford Global, I conduct detailed dealer analysis using mystery shop evidence to create behavioural change and measurable business improvement.
I have consulted for both Premium and Volume Brands in the UK and Europe with a defined process and proven results-here are just a few: Growth in market share, growth in enquiry rates, growth in profitability, increases in CSI to quote just a few-you could enjoy the same
In partnership with Douglas Stafford Global, I conduct detailed dealer analysis using mystery shop evidence to create behavioural change and measurable business improvement.
From Sales, to After Sales to Parts; I can demonstrate how to develop and drive revenue in every area of a business.
Find out more →
Find out more →
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Mike the best-great person to have training with!